Custom made boots or chaps are produced to your measurements and as these are unique, the boots therefore cannot be sold on to others. For that reason custom made boots cannot be returned or exchanged.
You may be concerned that you might have taken the foot or leg measurements inaccurately and that you will be stuck with a pair boots that do not fit.
For peace of mind at a small premium this risk can be covered by our Self Measure Insurance policy.
This would cover you, in the event that due to the wrong foot or leg measurements the boots or chaps do not fit and in this case the boots will be replaced or adjusted at no further cost to you. Cost of shipping is not covered.
Only one claim can be made.
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Verify your Shoe Size
To verify your shoe size, click 'Go To Footchecker' below.
Otherwise, click 'skip' to add the boot straight to your basket.